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Returns and Refunds

If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 60 days.

Click here to contact the EllaJean Organics team so we can send you instructions on how to return it. It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation. 

Note: We must receive your product within 60 days from the date of original purchase for the refund to be valid.

We will refund your entire order as long as all the products purchased are returned. These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come.

Returning EllaJean Organics products without complying with our policy will unfortunately deem your transaction non-refundable. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks. Rest assured we process refunds as swiftly as we can.